Did New Capital Financial prequalify you for a loan with a 6.49% interest rate (similar to the one below) and wonder what the company's review states?
I used to be an executive at a debt consolidation lender, and someone I know received a mailer from New Capital Financial this week, and I dug deep to provide you with what you need to know. I was also curious about credit score requirements, so I also wrote an article covering New Capital Financial credit score requirements.
What is New Capital Financial?
It appears that there are a few different domains for New Capital Financial. I made sure to visit the website listed on the mailer to learn more about the company. I was unable to find any information about who they are or how they function; all I could find was this screen asking me to enter my offer code or request one to see my pre-qualification information. I found it interesting that it says you are pre-qualified, but you can also request a code.
If you are looking for a loan, we have two debt consolidation loan options that we like that do not affect your credit score when checking rate and do not charge prepayment penalties.
Important Distinction: Loans vs Programs
Debt consolidation loans are a great option if you are looking to keep your account open. You have an interest rate connected to the loan and it will put funds in your account. You may be able to see your credit score improve with this option and there is no real threat of getting sued by your creditors.
Debt consolidation programs are a great option if you are behind on your accounts and do not see yourself catching up anytime soon. You may be in a place where you need help lowering the total debt amount you owe. That is when a program can be helpful. The company would go in and negotiate with your creditors to lower your total debt amount down to ~50% of what you owe. There is a threat of creditors suing and your credit score can take a hit with this option.
New Capital Financial History
It appears as though they have been around for a few years, but started picking up recently. On the Wayback Machine, they appeared beginning in 2011, so it appears the company has been around for a while.
New Capital Financial Reviews
Reading reviews is one way to discover if you want to work with a company. It can be helpful to hear about other people's experiences to see what you are signing up for. Let's see what the reviews online have to say.
BBB
On BBB, it appears that New Capital Financial received a 3.76 out of 5, and the firm maintained an A+ rating in 2025. The company has both positive reviews and complaints from people.
The positive reviews discussed how empathetic and helpful the people were whom the individuals spoke with at New Capital Financial.
BBB Complaints
When we reviewed New Capital Financial previously, the company had two complaints in the last three years.
As of 2025, the company has had 3 complaints in the past 12 months and five complaints in the last 2 years.
One of the complaints discussed how the company was a bait-and-switch and did not provide the interest rate that was advertised in the original mailer.
This individual mentioned as 27% interest rate was much higher than the 6.7% that the letter stated they would be able to get.
Google Reviews
On Google, New Capital received a 4.5 out of 5 based on 188 reviews.
I noticed that there were a lot of 4 or 5 star reviews with nothing noted in it. It made me wonder if New Capital was asking individuals to leave a review after an initial conversation, or if they had a good experience but didn't want to elaborate.
One of the negative reviews I found was from an individual who said they had an issue cancelling after figuring out it was not what they were looking for.
TrustPilot Reviews
On TrustPilot, New Capital has an excellent rating. They have a 4.9 out of 5 based on 2597 reviews.
There are so many positive reviews, stating that they are so thankful for New Capital who helped them ease anxiety and get a fresh start they were looking for.
The negative reviews stated feeling lied to and that overall their experience was not great.
Other Reviews
I was not able to find New Capital Financial reviews on any other platforms.
How Much Is This Going to Cost You? Do You Qualify?
Many people prefer to try to get a debt consolidation loan before looking at options such as non profit credit counseling or debt payoff planning.
If you've searched far and wide for a loan and can qualify, consider taking the free debt consolidation loan calculator below that allows you to compare to other options.
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